INTERNATIONAL ORDER

INTERNATIONAL ORDER

INTERNATIONAL ORDERS from essense
HOW TO ORDER
In order to process all international orders, we would kindly ask you to follow 5 easy steps. This is to ensure our transaction is clear and quick.
1. Please place item or items you wish to purchase to the Basket. (Click here for INSTRUCTIONS page)
2. You will receive a confirmation e-mail reguarding your purchse. Please verify that your orders are correct. (If you think you made a mistake, please let us know by e-mail webmaster@essense.jp)
3. You will receive an e-mail informing about SHIPPING & HANDLING charge, TOTAL AMOUNT you will be charged. If you approve, please e-mail us back.
4. After we receive your approval and your payment is made, we will ship out our item by EMS (usualy takes 4-7 days, depending on your area).
5. You will be receiving a final e-mail from us, provided with a tracking number.
PAYMENT METHOD
-Credit Card (VISA/MASTERCARD/AMERICAN EXPRESS)
-PayPal
NOTE : Card holder's name must match with the names given in shipping address. Your order will be cancelled otherwise.
SHIPPING AND HANDLING
All shipping and handling is carried out by Japan Postal Service's EMS (Express Mail Service).
S & H Fee varies depending on destination country. Feel free to contact us about the fee.
RETURNS AND CANCELLATIONS
All sales are FINAL. Return and exchange will not be accepted.
PRIVACY
Your privacy is very important to us. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Please feel free to contact us if you have any questions.
Thank you for your interest to our store.
essense crew

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