| INTERNATIONAL ORDERS from essense |
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| In order to process all international orders, we would kindly ask you to follow 5 easy steps. This is to ensure our transaction is clear and quick. |
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| 1. |
Please place item or items you wish to purchase to the Basket. (Click here for INSTRUCTIONS page) |
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| 2. |
You will receive a confirmation e-mail reguarding your purchse. Please verify that your orders are correct. (If you think you made a mistake, please let us know by e-mail webmaster@essense.jp) |
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| 3. |
You will receive an e-mail informing about SHIPPING & HANDLING charge, TOTAL AMOUNT you will be charged. If you approve, please e-mail us back. |
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| 4. |
After we receive your approval and your payment is made, we will ship out our item by EMS (usualy takes 4-7 days, depending on your area). |
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| 5. |
You will be receiving a final e-mail from us, provided with a tracking number. |
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| -Credit Card (VISA/MASTERCARD/AMERICAN EXPRESS) |
| -PayPal |
| NOTE : Card holder's name must match with the names given
in shipping address. Your order will be cancelled otherwise. |
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| All shipping and handling is carried out by Japan Postal Service's EMS (Express Mail Service). |
| S & H Fee varies depending on destination country. Feel free to contact us about the fee. |
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| RETURNS AND CANCELLATIONS |
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| All sales are FINAL. Return and exchange will not be accepted. |
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| Your privacy is very important to us. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. |
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| Please feel free to contact us if you have any questions. |
| Thank you for your interest to our store. |
| essense crew |
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