●Rakuten Bank Kessai (Settlement)
●Cash Collect on Delivery
●Rakuten Edy Kessai
●Sevevn-Eleven Kessai (Pay in advance)
●Lowson Kessai (Pay in advance)
●PayPal Kessai(Pay in advance)
Please visit our Specific Policy for Payment Methods page for more information.
●You can not specify a delivery company.
●Estimated time from placing order until shipping will be 2-3 business days after we receive and process your payments.
We'll notify you via e-mail if we expect the estimated delivery date passes regular time.
●You may select the prefered delivery dates and hours.
●Free shipping on orders of ￥3,500 or more for Kuroneko Mail-bin
(some restrictions apply).
●You may return most new, unopened items sold and fulfilled by Four Seasons within 7 days of delivery for a full refund.
●You'll pay the shipping costs & remmitance fare for your return if it is due to your convenience.
●We'll proceed your refund after we receive and process your return, expect your refund 7 days for us to receive your return from the shipper.
■Our Warranty Support
We do not just sell cheap cartridges. We have great warranty support for you.
This is because we guarantee that you are satisfied with the great quality of our products!
●Under normal use, all our ink cartridges are covered with 1-year warranty.
If you have experienced any problem with our products, please contact us to receive a replacement cartridge or a full refund whichever you prefer.
Please do not hesitate to contact us for any reason at all.
Our limited warranty does not apply for any of the following.
●Our limited warranty does not apply to any damages on your printer. Even if it is caused by any of our defective products, our warranty covers only for the costs of the ink cartridges of your newest purchase.
(Although, we do not have such claim on our record.)
● “ Product Warranty ” will be our warranty statement. Please print this page for your convenience.
1) Any damage or failure caused by misuse of the product
2) Any damage or failure caused by a natural calamity
3) Any damage or robbery after delivery to your mailing box
4) When your ink cartridge is used up
5) More than 1 year period after receiving the product
6) Any product which is not able to be returned